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FAQ

  • Pet Policy
    We are Pet Friendly! We allow 1 or 2 pets depending on the unit, with a pet fee of $30 or $50 respectively. We are happy to consider additional pets, just ask! We do not have species, breed or size restrictions. Upon approval, we charge $25 for each additional pet. Most of our properties are multi-unit, so be prepared for your furbaby (or featherbaby, scalebaby, as the case may be) to encounter other pets when outside. The pet fee is for interior cleaning, and you will need to pick up any presents your pet deposits in the yard! Thanks :)
  • Check-in/ Check-out
    Check-in is 3pm to 9pm Check-out is by 11am If you’re interested in early check in, inquire the morning of your arrival to see if it’s available. If you’re interested in late check out, inquire the day before your departure to see if it’s available. Your check-in information will be provided the morning of your arrival- access will be via keypad or lockbox.
  • Direct Booking
    We are happy to book your reservation directly. 50% of your total booking fee is due to secure your reservation. The remaining balance is due 24 hours before arrival.* A photo ID, name, email and phone number is required to make a reservation. *Stays 28 days+ are billed on a monthly basis.
  • Cancellation Policy
    Stays under 28 nights: We offer a full refund 5 days of more before your arrival. Within 5 days of arrival, there is a 50% cancellation fee. 24 hours or less and the entire reservation amount is due. 28 to 90 days: Please provide 30 day notice, or forfeit deposit 90 days and more: For stays 90 days+ we do a formal lease agreement.
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